Abstract
A customized service providing robot according to an embodiment of the present disclosure includes: a moving device configured to move the robot to a location where a user is recognized; a collection device configured to capture an image of the user through a visual sensor and collect imaging information; and a processor configured to process the information collected by the collection device and control the moving device, and the processor inputs the information collected through the collection device into at least one pre-trained analysis model to derive element information for each analysis model (a), integrates the derived element information for each analysis model to generate integrated information and recognizes the user's current situation based on the integrated information to generate situation information (b), and provides a customized service to the user based on the situation information (c).